Privacy Policy - Off Grid Store

Privacy Policy

OffGridStore Privacy Policy

At OffGridStore.pk, operating as Offgrid Store Pakistan Co., Ltd., protecting the digital footprint and personal checkout data of our local customers is legally paramount.

1. Data Processing at Checkout

When you purchase heavy lithium components or technical equipment from our store, we collect necessary provisioning data including your shipping address, billing address, Name, and Mobile Number. This data is stored on secure, encrypted databases and is used exclusively for processing your specific order and communicating shipment and tracking updates.

2. Interaction with Local Logistics (TCS/Leopards)

To safely dispatch hundreds of kilograms of battery cells across Pakistan, it is practically necessary to share your Name, Delivery Address, and Contact Number with our third-party logistics and courier partners. We enforce strict data-protection agreements natively, ensuring your contact details are used solely to facilitate the delivery of your package to your doorstep and prevent delivery routing failures.

3. WhatsApp Communications

By voluntarily reaching out to our official WhatsApp support lines to ask for technical specifications, load wiring diagrams, or to initiate a direct purchase, you agree to receive technical communication via that specific channel. We will absolutely never sell your phone number to third-party marketing agencies or spam your inbox with unrelated promotional broadcasts.

4. Traffic Telemetry & Browser Cookies

Our website utilizes localized, anonymized cookies strictly for functional operations—such as remembering the heavy items stored in your shopping cart if your internet connection drops temporarily, and for internal quality analytics to see which technical guides our community is reading the most. We do not harvest or retain independent financial data directly on our native servers; all Bank Transfers (BACS) or localized transactions happen externally and privately via secure banking portals.

For any direct inquiries regarding your stored account data or to request account deletion, please contact us immediately through our official channels.